To: All Grad Students <everybody@illinois.edu> 
    From: "Paula Kaufman" <ptk@uiuc.edu>
Reply-To: rburger@uiuc.edu

 Subject: MASSMAIL - Library User satisfaction survey

Hello.  I'm Paula Kaufman, University Librarian here at UIUC.  We're trying
to gain a better understanding of how our libraries can serve you more
effectively. I hope you'll help us by taking our brief survey at: 
http://g118.grainger.uiuc.edu/studentsurvey   The survey instrument will
take less than 10 minutes to complete and we are offering an incentive for
your participation (see below). 

I assure you that responses will be held in confidence. Full
confidentiality of your answers is guaranteed, and further information
concerning consent and confidentiality is found at
http://g118.grainger.uiuc.edu/studentsurvey/confidential.asp

As an incentive for your participation you can enter a drawing for a gift
certificate at the Illini Union Bookstore (2 $100 certificates and 4 $50
certificates are available.) by clicking on the DRAWING button as you leave
the survey.  If you have any difficulty in completing the web survey from
home or office, visit any computing facility on campus, including the
library public terminals, or contact our survey coordinator, Robert Burger
at (rburger@uiuc.edu).   

Please visit the survey at http://g118.grainger.uiuc.edu/studentsurvey   as
soon as convenient and share your views. The survey will be available until
Wednesday, March 10, 2004.

Thanks for taking the time to help us serve you better.  

Sincerely,


Paula T. Kaufman
University Librarian
University of Illinois at Urbana ChampaignThis mailing approved by:
The Office of the Provost & Vice Chancellor for Academic Affairs

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