New requirement: multi-factor authentication for email and some apps
August 29, 2022 10:02 AM

Starting September 28, 2022, multi-factor authentication (MFA) will be required for undergraduate students when accessing Microsoft Office 365 applications, including email. Prepare for this change by enrolling in Duo 2FA and registering your device. 

What is multi-factor authentication?

Multi-factor authentication (MFA) is an electronic authentication method in which a user is granted access to a website or application only after successfully offering two pieces of evidence (factors): knowledge (something only the user knows) and possession (something only the user has). For your University account, your NetID and password are what you know, and a device enrolled in the Duo service is what you have. 

Why is it important?

Bad actors have unfortunately been targeting UIUC students with troubling frequency lately. This change will help you and our great university minimize the disruptions and phishing attacks we see so often these days. It can help protect both your personal data and University data from being accessed and used by unauthorized parties who may have discovered or stolen a password.

I do not currently have the Duo Security for MFA application or use multi-factor authentication for any University applications. What do I need to do?

  • Enroll your account in Duo by clicking the Set up 2FA button in the NetID Center, or by clicking the next button in the "Welcome to Duo Security" prompt screen. 
  • Follow the on-screen prompts to add a smartphone, traditional cell phone, or other device to use as your “second factor” while signing in. 
  • Install and set up the Duo Mobile app to make use of push notifications rather than phone calls or text messages for an easier and quicker login experience. 

    How to Set Up 2FA
    How to manage your devices

I already use the Duo Security for MFA application. What do I need to do?

If you see a Duo screen and are able to authenticate when logging in to protected University applications such as financial aid or payroll, you do not need to take any action. You will begin to see a new screen prompt before you can access Microsoft Office 365 applications and it will work similarly. 


Contact the Technology Services Help desk at 217-244-7000,, or

This mailing approved by:
Office of the Vice Chancellor for Academic Affairs and Provost

sent to:
Undergraduate Students & Incoming Undergraduate Students
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