Sign In Requirement for University Zoom Accounts
February 9, 2021 4:15 PM

Dear Students, Faculty, and Staff,
All Illinois students, faculty, and staff are required to sign in to their university Zoom account with Single Sign-On (SSO), using a NetID and Password.
After opening the Zoom desktop or mobile application, follow the steps below or visit this help article
  1. Click “Sign In” 
  2. Then, click “Sign In with SSO” 
  3. Type “Illinois” and click “Continue” 
  4. Log in with your NetID and password, and respond to the 2FA prompt if required.
If you have issues signing in, close all active browser sessions, and restart the Zoom application. For additional information and assistance with error messages you may see, please visit: Zoom, Sign In Requirements (
If you have been locked out of your Zoom account, the lock will automatically clear after 30 minutes. If your access to Zoom is time sensitive, or you need help with other Zoom issues, please contact the Technology Services Help Desk at or call 217-244-7000.
Please note outside participants can still join university meetings. Non-university attendees can sign up for a free personal Zoom account or use one provided by their institution or organization.
Scott Genung
Acting Interim Chief Information Officer
This mailing approved by:
Office of the Vice Chancellor for Academic Affairs and Provost

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