To All University Students:

For the 2014 summer semester, the Student Health Insurance plan will continue to be administered by UnitedHealthcare. Students will have 24/7 electronic access to their student insurance coverage information at www.uhcsr.com/MyAccount. Following the Enrollment/Change period at the beginning of the semester, students that have not exempted out of the Student Health plan will be contacted by United Healthcare via e-mail with instructions on how to access their account information. Students who wish to access their information prior to the end of the Enrollment/Change period may do so by enrolling early, using the “enrollment form” found online at www.uhcsr.com/illinois, and then accessing their “MyAccount” at the web address listed above. Once you’ve created your account you will have the ability to:

• Print your own ID card
• Review Message Center electronic notifications
• Check claims and Explanation of Benefits (EOB)
• Review Claims Letters
• Update personal information
• Look up a network provider
• Provide other insurance information, accident details, or Personal Representative Appointment
• Add dependent information

What does this mean to you?

• As of August 21st, 2013, claims are no longer processed by the UIUC Student Health Insurance office. All NEW claims from the 2012-2013 plan year and onward must be sent to UnitedHealthcare for processing. The address for submission of claims is located on the back of your health insurance card.

• All direct inquiries regarding NEW claims processed after August 21, 2013 should be directed to UnitedHealthcare at 888-224-4883 or claims@uhcsr.com.

Will the Student Health Insurance office remain on campus?

• Yes, students will have the option to visit the current Student Health Insurance Office located at 506 South Wright Street, Henry Administration Building, Room 100A; e-mail the office at insure@illinois.edu or call 217-333-0165 for general questions and inquiries (e.g. assistance with printing ID cards, questions regarding plan exemption status, reinstatement or extension of coverage, claims processed prior to August 21, 2013, and general policy information).  

When is the Enrollment/Change period?

• The Student Health Insurance Enrollment/Change period will run from 05/17/2014 - 06/16/2014 for the summer 2014 semester.  This is the only time during the summer 2014 semester that students can apply for reinstatement (further details below), add dependent coverage, or exempt from the student health insurance plan.  No applications will be accepted after the June 16, 2014 deadline.

How do I apply for an Exemption?

• Students can apply for exemption from the Student Health Insurance plan online by visiting www.uhcsr.com/illinois .  Students who were approved for an exemption prior to the Fall 2013 semester are “grandfathered in”, and do not need to reapply; their exemption status will remain unchanged. All other students seeking an exemption for the first time after the Fall 2013 semester, must re-apply on an annual basis. To check your exemption status, look on your e-bill to see if you have been charged the UIUC Student Insurance fee (undergraduate fee $254.00, graduate fee $328.00). If you have not been charged the fee, you are not covered by this plan.  Some students may not qualify to be assessed the fee; these may include students registered in absentia, registered for no-credit courses, or registered for credit in an "off campus experience".  

What steps do I take to cover my dependent and/or spouse?

• Students covered under the plan for the 2013-2014 plan year can enroll their dependents by first early enrolling using the “enrollment form” at www.uhcsr.com/Illinois and then accessing www.uhcsr.com/MyAccount and making the appropriate fee payment directly to UnitedHealthcare. Any and all payments must be submitted prior to the end of the Enrollment/Change period.  

I previously exempted out of the plan but need coverage this year, what do I do?

• Reinstatement into the Student Health Insurance plan can be done in person at the Student Insurance office. Students seeking to reinstate must do so either:

1)     Within 63 days of the termination of their other insurance;

                                           or

2)     During the Enrollment/Change period, if a student does not reinstate within 63 days of the termination of their other insurance, their application will not be accepted after the Enrollment/Change period deadline.

For questions regarding the Student Health Insurance plan or the upcoming changes please contact the Student Health Insurance Office at 217-333-0165 or insure@uiuc.edu.