Campus Community,

Earlier today the University was victim to a sophisticated phishing attack pretending to come from Technology Services. If you received an email with the subject line of “Information Technology Services” asking you to update your VPN credentials, please ignore and delete the message. If you need further assistance please contact the Technology Services Help Desk at 244-7000 or

The University’s security team immediately contained the threat.

The attack was attempted on at least 1,500 accounts, which illustrates the pervasiveness of phishing attempts and why everyone must be vigilant when using university email.

Beginning in March, Technology Services will launch an effort to further enhance email security to help better protect the university community.

In the meantime, you have the ability to take better control of your email. I encourage you to review and use the information at There you’ll learn more about coming changes, why email is a vital tool to protect, and things to do—and not do—when using your email or any email account.

Mark D. Henderson
Chief Information Officer
Technology Services
University of Illinois at Urbana-Champaign

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